summit

Chapter 23 - PROFESSIONAL MANAGEMENT IS NOT MAGIC

The outside estate company made mistakes.

Important.

One manager overbooked staff.

Another ordered terrible flowers.

A chef resigned after fighting with procurement.

Professional did not mean perfect.

It meant mistakes had owners, documentation, and correction mechanisms.

We replaced the first management firm after its three-year term.

Competitive bid.

No dynasty crisis.

Beatrice watched the transition.

“See? Outsiders fail too.”

“Yes.”

“You could have kept me.”

“No.”

May you like

She sighed.

Worth trying.

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